Online orders and delivery

Who is SPG international Ltd.?

Founded in 1960, SPG INTERNATIONAL Ltd. is a North American manufacturer of Metal Toolboxes and Industrial Storage Systems. As a leader in the field, SPG is well known for quality, personalized customer service, and guaranteed satisfaction.
In order to meet market needs, SPG operates facilities in four countries and has a worldwide distribution network. The SPG factories are highly modern with coil fed presses, CAD technology, automated sheer operations, computerized welding cells, and multiple powder coat paint bays.

Whether it be for our INTERNATIONAL company brand, or under one of the many private label brands we produce, our products are known throughout the world for quality, dependability, and value. 100% of our time, effort and energy goes into making the best box available for your hard earned dollar.

Thank you for visiting our website and for the confidence you have placed in us throughout the years!

Where are we located?

Head office:
4275, St-Joseph blvd.
Drummondville, Québec
J2B 1T8, Canada

American disivion:
International tool-boxes Corp.
1280 Frontenac Road,
Naperville, Illinois
60563

Customer service and support:
Phone: (819) 477-1596
Toll free: 1-800-567-7744
Email: info@tool-storage.com

Return policy

What is our return policy?

If you are not satisfied with an item, you should contact us at (819)477-1596 and ask for a return number. To be eligible for refund or exchange, you must return the item within 30 days of delivery of your shipment.

If we have sent you the right article but you are not satisfied with it, you will have to cover the cost of shipping the article back to us. You can ask either for a refund or an online store credit.

If we have sent you the wrong item, or a defective item, we will cover the return shipping cost. We will ship you the correct item as soon as possible once we receive your return. We may ask you to email us a picture of the item to confirm the defect in it, before approving your return.

Which conditions must I fulfill for a return?

All returned items must be in perfect condition.

What is the procedure for returning an item?

Please follow these steps to return articles in order to avoid delays.

• Contact us at (819)447-1596 (toll free at 1-800-567-7744) and ask for a return number.
• Make a copy of your receipt and keep the original. On the back of the copy write the return number and the reason for the return.
• Use our original packaging, a padded envelope or a box to return the product. Include the copy of your receipt.
• If possible, use a delivery service that will give you a tracking number.

All products received without a return number will be automatically rejected.